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Archive for 'Scheduled Maintenance'

Server update Saturday

Tuesday, October 19th, 2010

We’ll be taking NoodleTools offline for up to an hour (probably more like a half an hour) starting at 9:00 PM PST on Friday, October 22nd. This is for server maintenance/upgrades (not NoodleBib changes).

UPDATE: We’ve pushed this update back to Saturday October 23rd at the same time (9:00 – 10:00 PM PST).

UPDATE: This is complete as of 10:20 PM PST.

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Access Saturday morning

Saturday, October 9th, 2010

Apologies for the problem this morning, where many of you were seeing a blank screen after logging in to NoodleBib. The issue has been resolved as of 10 AM PST.

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Student collaboration feature update

Thursday, September 9th, 2010

Just a quick note to update you on the student collaboration feature. We’ve been testing testing testing to make sure that we get it right — while we were hoping to get it out this weekend, our latest round of testing turned up a few more issues. If things go smoothly from here, we’ll do the update on the evening of Saturday, September 18th. In addition to the new collaboration feature, the update will also enhance our Google Docs integration with support for Google Apps for Education accounts.

Welcome back to school!

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Scheduled downtime on Wednesday, 8/4/10

Tuesday, August 3rd, 2010

We expect to have a period of downtime tomorrow, Wednesday, August 4th, in order to make some hardware changes. Since some of the changes involve assistance from a Dell technician, we do not currently have the exact time window for the downtime. We will add comments to this post tomorrow as we get more information about the timing. Our hope is that it will be in the late afternoon, but it may depend on the technician’s availability.

8/4/10, 8:00 AM – Some maintenance has already started, and the site may be unavailable at times throughout today. We apologize for the inconvenience today — unfortunately this wasn’t something that could wait for the weekend. If you are unable to access the site, please try again in an hour.

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Saturday evening maintenance

Saturday, July 24th, 2010

We’ll be taking the server offline for 2 hours this evening (Saturday, 7/24), from approximately 8:00 – 10:00 PM PST.

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Site updates complete

Saturday, July 24th, 2010

This week’s NoodleBib updates are complete. Please report any issues through the Helpdesk. We will be continuing our discussion of the new features on the blog this weekend, as well as providing some details about additional updates coming in the next few weeks.

We will be working to update the user’s guide and online tutorials over the next several weeks as well, so be aware that the new features are not yet covered in those resources.

Have a nice weekend!

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Scheduled downtime: Friday, 7/23/10

Sunday, July 18th, 2010

There will be some downtime the evening of Friday, July 23rd, from approximately 9:00-11:00 PM PST. During this time we will be doing the first of several NoodleBib updates planned this summer. We will be revealing details about the improvements and new features on the blog this week, so stay tuned!

Note: These updates are complete as of 11:30 PM PST, 7/23/10.

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Information about downtime this afternoon

Friday, February 19th, 2010

At 3:00 PM PST today, the NoodleTools.com site went offline. It turns out the cause was a failed switch (a hardware component) at the company that houses our servers. The Web site appears to be back online now (4:30 PM PST). We apologize for the inconvenience, and hopefully they have the issue fixed permanently.

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Server upgrade 11/6 – 11/7

Wednesday, October 14th, 2009

We will be upgrading our primary and replication/backup servers in three weeks, starting the evening of Friday, November 6th. While the upgrade will be complete Friday night, we will likely keep the server offline for testing the morning of Saturday, November 7th. Please plan accordingly!

Update: The server will be taken offline at approximately 6 PM PST on Friday evening. Our goal is to complete testing on Friday night and be back online by midnight, but if there are any issues, we may keep the server offline on Saturday morning. Please check http://www.noodletools.info/ for updates.

Update (8:00 PM PST): The upgrades are complete. Everything went smoothly and quite a bit faster than expected. Tests looked great, so we’ve put the server back online. Enjoy!

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Scheduled maintenance (10/3/09 10:00 PM CST)

Thursday, October 1st, 2009

We will be taking the site offline for some server upgrades on Saturday, October 3rd at approximately 10:00 PM CST. The site should be available by 11:00 PM.

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